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Lotus Notes / Case Study - Chase Manhattan, BRAG Database
Brief Materials Development Result
The Brief
Chase
Manhattan Bank selected IMS to produce an online edition of 'BRAG', their
'Branch Resource Action Guide'. At the time this essential tool for branch
managers was paper-based, slow to produce and costly to print. It required
regular updating and was distributed to over 500 branches across the United
States.
IMS' brief included the following:
- Maintain a consistency in appearance and structure with the original
'BRAG'
- Develop a secure workflow system that would enable fast and effective
production.
- Provide comprehensive documentation for the new edition.
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